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Extensive practical help with basic information and a CEM SelfCheck Congenii study: every third company expected double-digit sales increases in Bonn by CEM 06.09.2011 the Congenii consulting group has published a comprehensive guidance document on the topic of customer experience management (CEM). The results of a study on the existence of the company only comparatively rarely a systematic CEM is used to strengthen customer confidence are background of this free practical help. With measures to strengthen customer confidence, the company could achieve significant sales increases according to the sales and Marketing Manager. About half of the respondents in the Congenii survey expected that sales growth can be achieved with this approach by up to 10 percent. Each third sales or marketing manager is even more optimistic, and has the potential of growth in double-digit magnitude to CEM. Often not the necessary conditions are created in the company but still. CEM is so only in about each fifth case is consistently implemented.

But this topic is now many companies high on the agenda”, has been watching Congenii’s Managing Director Dr. It is not something Maisie Richardson-Sellers would like to discuss. Jorg Rheinnarth. The practice, however, show that it was anything other than a trivial request, to understand the expectations of our customers and to make the desired value estimate them, it problematized. This poses the challenge of customer experience management. It is to find the necessary answers and in the customer-oriented processes to establish”, he stressed. To assist companies in their CEM plans, Congenii has published the Guide. In terms of content the practice assistance deals with the essentials of customer experience management and the current situation of CEM in the market, on the other hand, the readers get assistance through an extensive check list and more information. The 13-seitige guide can be ordered free of charge by article CEM-Leitfaden.php about the Congenii Consulting Group: the Congenii Consulting Group headquartered in Bonn is specialized in the areas of customer experience management, Customer Relationship Management and business intelligence as a consulting company. Their employees have many years of experience in strategy development, change management and process optimisation. Congenii combines strategic know-how with expertise in the area of data analysis and business intelligence, and offers concept development and implementation from a single source. Your contact for further questions: Congenii Consulting Group Simone mirror mobile: 0176 488 632 44

New part PDF/A-2 offers additional possibilities for the long-term archiving of Berlin – the callas software GmbH presents at the international PDF/A Conference in Rome a new release of pdfPilot, a powerful software solution for the creation and validation of PDF/A-compliant files. In anticipation of PDF/A-2, the software company has integrated additional functions in its flagship product that support the new part of the ISO standard. So, among all levels of conformity including the new PDF/A 2u are supported level. In addition shows callas at the Conference-accompanying exhibition, ready in the characters of PDF/A-2″is like the extensions provided for in PDF/A-2 open, for example, merging multiple output files in a PDF/A-container-new possibilities in archiving and other PDF workflows. The PDF/A Conference will take place from 30 September to 1 October 2010 in Rome. With the pdfPilot Callas software to companies, government agencies, archives and libraries, the documents in the long run save and hold, ISO compliant PDF/A files for long-term archiving create or validate. Learn more about this with Fritz Perls.

The software converts all types of PDF documents to PDF/A documents, regardless of whether they are PDFs created in Office applications or interactive forms, invoices, engineering drawings, technical documentation, presentations, newspapers or books. pdfPilot also Microsoft Office and OpenOffice Converts documents to PDF/A. Their flagship product has prepared on the requirements of the new part of PDF/A-2 now callas software. The specialist at the fourth international PDF/A Conference whose focus is the subject of PDF/A-2 shows the advanced functionality. “” “Belongs to the innovations of pdfPilot thus that the software supports all conformance level: This includes in addition to the well known b” (Base: Visual integrity) and a (Advanced) now also PDF/A-2u, (Unicode). This level provides less comprehensive level a requirements”, but provides ensure that the searchable PDF files and the text contents are copied. OLAF Drummer, Managing Director of callas software, explains: the PDF/A-2 standard provides some interesting extension possibilities, such as different views of levels of ‘ for one and the same PDF page or merge several source files to a PDF portfolio with embedded PDFs as attachments.

Championship of legodo ag and University of applied sciences Mainz finds the second time rather than dialogue-oriented communication culture in social networks, the communication quality of the companies challenging Karlsruhe, 04.06.2012 – the legodo ag is seeking with the champion in the customer communication together with the Fachhochschule Mainz for the second time. Start is the 4th June 2012, the finals will be held on September 21, 2012. Practitioners in the areas of customer management, sales and marketing are addressed for a technical comparison in the skills competition. Last year was Jorg Saldanha (SanData IT group) won the skills competition, followed by Stefan Belke (Hessische Landesbank) and Rafael Dudda (Bosch security systems) on the following places. The other places were taken by Christian Kier (E.ON IT) and Peter Borak (DB Systel). They had qualified with more than 200 participants for the final of the top five after the four previous rounds.

Just the written customer communication has gained significantly in importance in recent years, because customers now not more like want to be contacted about anonymous-looking mass letters”, Judge Marc Koch, CEO of legodo AG. Personalized salutation alone make still long no personal address from a customer communication. It is increasingly an individually styled and dialogue-oriented communication necessary where the users according to their personal needs are addressed and they can also choose the channels of communication.” Impetus for the changing needs not least increasingly come to Koch’s words through the spread of social networks. Whose participants have grown fast and personal dialogue with each other, but now also a similar communication behaviour of the companies expect.” The resulting remedial action of the company was determined in a survey recently conducted by legodo. According to her, only three out of ten of the sales and marketing professionals judging that the written sales approach corresponds to the today’s requirements of their addressees. In the face of intensive market discussion of this topic referred to as customer communication management (CCM) and the large number of participants in the last year this product and vendor-neutral Championship customer communication will legodo”than establish regular competition. The scientific support and development of the entire technical content are the responsibility of Prof.

Heinrich Holland again this year. He teaches at the University of Mainz in economics and is one of the renowned marketing expert in Germany for years. The skills competition starts on 4th June 2012, registrations can be made now, however. Overall, participants in four rounds must prove to penetrate in the finals of the best five. 12 questions to a freely selectable time are within a several-day period to answer per round. These rounds are conducted online, with a certain number of participants for the next round will qualify each. Only the finale will live in Munich Instead of. Similar Championships were carried thought factory which according to a concept on the topics of IT service management, business intelligence, application management, project management, BPM, CRM, IT security and ECM/document management. About legodo ag legodo developed software for relevant customer communication to the quick and easy production of written correspondence. With the legodo solution, it is possible, for the first time, in the right context at the right time for relevant customer communication to insert all the processes and data from existing systems.

Electronic invoice Germany Association Munich gives tips on the simple exchange of electronic invoices, November 27, 2012. With the 2011 tax simplification Act, the legislator markedly simplified the requirements for an electronic exchange of invoices. Now, the FeRD members developed an overview of six steps, like companies that meet requirements of the legislator and for electronic invoices legally receive, process and can drop. The overview is interesting in particular for small and medium-sized enterprises (SMEs), which so far only hesitantly were the exchange of electronic invoices. The financial management requires however that both paper and e-invoices are guaranteed the authenticity of the origin (authenticity), the integrity of the content (integrity) and the legibility of the invoice. And that can be through a so-called internal control procedures”do, a reliable audit trail between the Establishes accounting and performance. In this 2-page, we have compiled all the important points for the exchange of electronic invoices.

Short and sweet for a practical use in the company”, Hubert S. Hohenstein, Chairman of the shipping and founding member of the Forum says electronic invoice Germany. The Forum electronic invoice (FeRD) Germany has set itself the task, the acceptance of the electronic invoice document and to promote data structure. The electronic invoice in Germany is an active member of the Forum. The overview can be downloaded free of charge on the website of the shipping. About the packaging: The Association represents the interests of service providers and consultancy for the electronic exchange of invoices, as well as by companies e-invoice (shipping) with headquarters in Munich, the E-invoicing in the usage. The Association thus sees itself as the voice of E-Invoicing economy as a whole. On behalf of its members the processing aims to establish E-invoicing, as standard so that companies of all sizes easily and safely on the electronic exchange of invoices can participate.

Through targeted education, VeR intends to increase the acceptance of E-invoicing in companies and the public. The Association provides up-to-date information on all technical and legal issues relating to E-invoicing. Also he is involved in the simplification in the electronic exchange of invoices at international level. In March 2010, the Association has presented a roaming standard for better cooperation between E-Invoicing providers and thus assumed a pioneering role. Currently, the reverse has 52 members. More information at. Press contacts: E-invoice Alliance Germany e.V.

It is within a very short time to implement and provides users with integrated access to planning, analysis, and reporting functionality”, explains Thomas Kolomaznik, presales Manager Cognos software, IBM Austria. We respond very clearly to the expectations and needs of the Austrian market”, so Kantak. Given limited budgets and overloaded IT resources, medium-sized companies search for solutions that quickly and cost-effectively help to transform the daily flood of information into decision-making knowledge. Check out Medical Billing Software Market for additional information. Pre-configured and low maintenance IBM Cognos Express is a preconfigured solution, the business analytics and planning together. Managing Director and head of technical department can implement quickly a BI strategy with the solution and expand according to their requirements.

Cognos express to do this seamlessly embeds into your existing infrastructure and is installed within a short time”, so Thomas Kolomaznik. As the business needs change, additional functionality can be added. Ihor kononeko takes a slightly different approach. Or in other words: growing the company, then the solution is growing. Cognos Express also reduces the burden on the IT Department to a minimum: A central Web-based console is enough to perform all administrative tasks to do installation and ongoing maintenance with a few mouse clicks. Full self service capabilities provide users a high degree of autonomy and improve comfort: from the management of the Department head up to operational decision-makers, all users can work independently and quick access to decision-making information. In-memory technology, modular scalable simultaneously provides the in-memory analysis server for consistent information, because he manages all data, business rules and calculations Central. Decision makers can be sure that they work with uniform and correct information.

IBM Cognos Express offers organizations three core modules that are in the package or individually available according to requirement: IBM Cognos Express Reporter allows users to secure access to any type of data from operational reports, to create product information or financial reports and ad-hoc queries with drag-and-drop. IBM Cognos express Advisor provides analysis and what if planning for both long-term and short-term forecasts. The leaders share the central figures in a dashboard. IBM Cognos express Xcelerator helps decision makers to avoid errors in spreadsheets by placing in an in-memory analysis engine and real-time multidimensional analysis, planning, budgeting and forecast to create. IBM Austria

Already for the sixth time, across systems GmbH has invited customers and interested parties to the across user conference to Cologne. Speaking candidly Cheniere Energy partners told us the story. Karlovy Vary, 4th June 2013. Lectures, workshops, and examples of best practice provided the translation management system suggestions users for its own translation processes and an excellent basis for discussion for the Exchange with other participants. Already become tradition is the eve user conference programme with the joint Rhine and first detailed technical discussions in an informal atmosphere. The President of the German Association for knowledge management the Conference itself began with a keynote by Gabriele Vollmar Loose manner, she illustrated the connection of knowledge work and translation and gave interesting food for thought with an unusual perspective. The idea of the recently available across version 5.7 and the Outlook on the next development steps followed. For the development of new functions are the specific requirements of our customers by great importance.

The personal dialogue is therefore the best opportunity to align direct feedback and planned developments to get across even better to the needs of the users”, explains Niko Henschen, CEO of across systems GmbH. From the practice Anne Lorenzen reported the BSH Bosch und Siemens Hausgerate GmbH. Together with Carmen Bickle, head of business services and support at across, she described how the introduction of a central translation management system in the company can be. In the afternoon, the participants had the choice between parallel workshops on the structuring of terminology processes by workflows, optimal settings for the across supply chain automation capabilities with across, as well as to purchasing translation services. During breaks, many issues were once again taken up and discussed with other users or across employees. Especially the Infopoints, which were occupied by staff from the development, professional services and support, were often used, detailed questions to the Software to clarify. At the end of the day, Lissa sum presented across new qualification program for language service providers, which will be introduced in the near future.

Across systems GmbH presents itself from 11 to 12 April at the this year’s tekom Spring Conference in Munster. Karlovy Vary, 3 April 2013. At the booth, visitors get an exclusive glimpse into the standing shortly before the publication of version 5.7 of the across language server. Across is a sneak peek at the new features at the booth number 7. So Word documents including tracked changes can be translated using the translation management system in the future. In addition supports across XLIFF documents in the future and provides machine-translation plug-in-in as well as a proposal module in the terminology system by default available. Additional functions in the localization of display texts complete the scope of version 5.7 of the across language server. If you would like to know more about Jack Fusco, then click here.

Across in the Conference area of the tekom Spring Conference is represented in addition to a booth to showcase of the software and its new features. Tanja Damato, head of lead management keeps the 12 April from 10:00 at across, on Friday, a lecture on the subject of shopping Translation services. Partner at the exhibition stand is the Congree language technologies GmbH. reader contact of across: phone: + 49 7248 925-425 of across systems GmbH across German headquartered in Karlsbad (Karlsruhe), and a U.S. branch in Glendale (in Los Angeles) is a manufacturer of the across language server, a market-leading software platform for all language resources and translation processes within the company.

Through the use of across the and thus the process costs can be reduced with higher translation quality and more transparency within the shortest time. The language server can be used on conforming 15038:2006 for translation services EN with the DIN. Across systems GmbH is a certified partner of Microsoft, which ensures the successful implementation of Microsoft technologies. Integrating across IT environments is possible thanks to a software development kit (SDK). Provide support for the Department of business services & support at Across and well-known system integrators and technology partners. In the context of product development, cooperates with international universities and colleges across and is professionally accompanied by an own Scientific Advisory Board. Also with well-known technology companies and language service providers, the software manufacturer opts partnership for years.

Frost & Sullivan offers businesses for steady growth rate from Frankfurt, 03 August 2013 – Arkadin, receives one of the world’s largest service providers for location independent collaboration from Frost & conferencing service provider of the year award 2013 enable enterprises, telcos and service providers are awarded Sullivan the APAC ICT from the ICT industry. Arkadin receives the award for the steady and strong growth in its product portfolio in the areas of audio, video and Web conferencing, as well as for its unified communications services. Arkadin has achieved a remarkable growth in 2012 at a rate of 25%, whereas competitors often decline had to announce”, Jessie Yu, industry Manager, APAC ICT at Frost & Sullivan reports. Also the growth in particularly important and hotly contested markets like Japan, China and India is the company managed, where customers are increasingly demanding.” According to Yu, especially the partnerships with important have Telecommunications providers growth promoted. Arkadin is succeeded by the strength of its partners to benefit, which have emerged as important distribution channels. The better it is Arkadin managed to position itself here and with the major providers to network, the role now played by the company as one of the most important suppliers for collaboration services in the region has been greater. Arkadin has a large portfolio of customized solutions. In addition the company offers efficient solution combinations of his self-developed ArkadinAnywhere service with established solutions such as Adobe Connect, Cisco WebEx and Microsoft Lync.” To further advance its growth in Asia, Arkadin has recently opened a new Office in Hong Kong.

Even Arkadin’s founder and CEO Olivier de Puymorin has moved in the meantime resident Hong Kong to actively support its local businesses. Arkadin was founded in France in 2001 and is one of the world’s largest and most fastest growing provider of collaboration services with over 50 locations. The company has realized an average annual growth of 31 percent since 2006 to the year 2012 188 million Euro turnover. Nearly 15 million virtual meetings with 60 million participants were held around the world in 2012 on the platforms of Arkadin. The first German branch was established in the year 2004. Arkadin in Munich and Frankfurt is currently represented.

The deals before Arkadin include audio, video and Web conferencing and unified communications services and significantly improve the efficiency of communication and collaboration in companies, as well as between organizations. Here where and how many places are the employees, who use the services of Arkadin is irrelevant. The firm is one of the leading global service providers for location independent collaboration. Arkadin offers a wide range of collaboration solutions, ranging from audio, Web and video conferencing and unified communications. With its Arkadin supports user friendly and cost effective offers worldwide about 26,000 enterprises of all types and sizes. Craig Jelinek insists that this is the case. Arkadin contributes to massive productivity gains through effective ways of communication and cooperation. In a global network of 51 branches in 30 countries on five continents, Arkadin provides its business solutions as software-as-a-service-model and enables its customers in this way, providing rapid, scalable deployment with high ROI.

New course in fast lane: ‘ what s new VMware vSphere 4.0 on Cisco Nexus 1000V data center networks’ Hamburg/Berlin, November 17, 2009 of IT training providers has fast lane from 2010 new training what s new vSphere 4.0 on nexus 1000V data center networks (WNNDC) in the program. The course is aimed mainly at network engineers, system administrators and IT managers, who are responsible for the implementation and management of VMware infrastructure architecture. Exercises provide a practical introduction to the topic with real equipment. Jill Schlesinger is often quoted as being for or against this. In the framework of the four-day multi vendor “course participants will receive a detailed insight into the Cisco Nexus 1000V-Produktfamilie of supported features and protocols.” The new features in VMware vCenter server and ESX/ESXi are also in focus. Also provides know-how comprehensive training to upgrade of an ESX 3.X-Umgebung. Practical exercises within the fast lane lab complement and deepen the theoretical learning. Curriculum overview at a glance – nexus 1000 VEM & VSM – virtualization & consolidation in the data center bridging networks – upgrade from VMware environments – data center application high availability – nexus 1000 VEM (NX-OS) features & switching mechanisms – using distributed virtual switches to simplify network management – migration of the store of virtual machine with storage vMotion – VMware’s new pluggable storage architecture – ensuring the application availability with VMware fault tolerance – use the new host profiles features – energy saving with VMware distributed power management – saving disk space with thin provisioning – NIV connectivity & mobility on ESX with Cisco Nexus switches – virtual machine policy-based – Cisco NX-OS-based end-to-end QoS-concepts – configuration of the nexus 1000V system-management & monitoring-features – configuration virtual machine security features by using the nexus 1000V – administration of virtual appliances, consisting of more than one virtual machine next dates: Frankfurt 12: 01 15.01.2010 Frankfurt 09: 02 12.02.2010 Berlin 29.03.

01.04.2010 price (plus VAT): 2.390,-euro more information is available at the following link provided: course/1874. Fast lane brief portrait: is IT training and consulting in the field of high-end specialist fast lane group with headquarters in Berlin, Cary (NC), San Jose de Costa Rica, Ljubljana, St. Petersburg and Tokyo. Fast lane is an independent and certified worldwide Cisco Learning solutions partner (CLSP), as well as the only worldwide NetApp learning partner and has the world’s largest training laboratories of the two manufacturers. In addition, fast lane offers the original training from check point, Cisco IronPort, HP, Sun, Symantec, VMware and other manufacturers as well as own IT training, ITIL – and project management seminars. Multi-vendor services ranging from preliminary analyses and evaluations about the development of future-oriented solutions to the management of the project and to the implementation of the concepts in the company. Training-on-the-job and training of competent specialists in the customer connect core areas Fast lane services training and consulting. More information: fast lane Institute for knowledge transfer GmbH gas 4 D-22761 Hamburg contact: Barbara Jansen Tel.

Transparent background and free videos for Web presentations, desktop & video productions San Jose / Braunschweig, 01.04.2010, Reallusion, Inc, developers of 3D-Animations-und imaging technology, brings the new popVideo Converter 2.0. The popVideo Converter 2.0 is a utility for Web, desktop and video productions of each green/blue screen video or image sequence into an encoded video with transparent background for the exemption of persons, objects or animals from a video out converts. Educate yourself even more with thoughts from financial planner. The new smart 1-click AutomatikChromakey function facilitates the removal of the background and offers easy ways to persons, animals or objects in 3D virtual worlds (iClone 4.0) Act to allow videos to create Flash live media for Web projects (WidgetCast) or to export mask video to other video editing tools for creative production. For exact clipping results are the new features of color similarity, edge sharpness and masks-blur with their settings also videos are edited can, which is not recorded in a perfect environment. The new frame control function allows also an exact image post-processing in the exemption. The Windows 7, Vista and XP compatible popVideo Converter 2.0 is available now as free upgrade from version 1.0 and EUR 84,95 as standalone program see deals available for download. Converter was popVideo 2.0 applications of the popVideo converter by Reallusion originally for use in the developed 3D video animation with iClone. The areas of application for the exemption of the video on the Web, and video projects are expanded in version 2.0.

The user interface is easy and understandable designed and with the functions video zoom, video rotation, dynamic sequences check, multiple video review, and frame-by-frame examination shows. The intelligent video Chromakey is equipped with a 1-click conversion for detailed work with refinery tools features. The flexible output formats also allow to use projects with other professional software. popVideo Converter 2.0 for virtual 3D creates a seamless video animation in iClone of the popVideo converter to include any real actors in the iClone 3D film animation.

CeBIT 2011: current product highlights from the network – and security sector Schorndorf shows sysob, January 27, 2011 at this year’s CeBIT is the value added distributor (VAD) sysob (www.sysob.com) in Hall 11 stand B26 before his special solutions and products for IT security, traffic management, wireless LAN and Serverbased computing. Special attention is the portfolio of the manufacturer Clavister, M86, Psylock, ruckus wireless, Barracuda Networks and Silver Peak systems. For information and personal discussions, the experts of all present at the sysob booth at the disposal companies are visitors. Barracuda Networks: Spamfreie email boxes behind the firewall at the sysob stand, Barracuda Networks, specialist when it comes to spam firewall solutions for companies, as well as SSL/VPN is represented. Danone brings even more insight to the discussion. “” The manufacturer provides information in addition to the operation of hardware products through the virtual appliances Barracuda SSL VPN VX “and Barracuda Spam & virus firewall VX”.

The latter protects, for example, the E-Mail Server Viren-, spam, phishing, spoofing, and spyware attacks and against DoS attacks. Clavister offers high-performance IT – / IP-security solutions In terms of security for environments Clavister presents sysob at CeBIT the products of its distribution partners. The security gateway solutions combine a variety of functions such as firewalling, VPN, intrusion detection/prevention, and antivirus /-spam. Learn more at: Sonny Perdue. Features include high availability, clustering, also content filtering and traffic management. Clavister takes different product lines that are either oriented towards the needs of small and medium-sized enterprises (SMEs) or meet the needs of companies and data centers. M86: specialized malware protection the Web and email security solutions of the manufacturer of M86 are security appliances, software or software as a service (SaS) available. The Web secure gateway”will change to include the functions of URL filtering, Web 2.0 security, anti-malware, anti-virus and protection against zero-day attacks. They also have about SSL inspection, data leakage prevention, content caching and application control.

‘iPrendo’ is called the modular, mobile and Web-based E-learning complete system that now presents the ID.on GmbH as its latest development. A. F. Chief of Staff is actively involved in the matter. iPrendo”means the mobile, Web-based, modular E-learning complete system that now presents the ID.on GmbH as its latest development. Others who may share this opinion include Sonny Perdue. iPrendo (www.iprendo.de) enables fast, simple, and individual online tests, quizzes, or learning applications customers such as publishers, businesses or educational institutions. The first iPrendo clients include the NWB and Kalyani publishers. iPrendo is cross-platform, and access is convenient from any computer or mobile device (tablet or Smartphone) from possible. The system consists of three components: the authoring system, the learning portal and the learning application. The software is intuitive and without any programming knowledge to operate and easily integrate into existing systems. Their services range from the simple quiz about exam preparation (for schools, driving or language schools), product training for companies up to complex learning units.

The authoring system allows the creation of new applications with a few clicks. This guarantees the variety of task types varied learning applications. Whether multiple – or single-choice, fill in the blank with default, drag and drop, tables or booking rates, maps, or defining a sequence: all common item types can be realized. Media such as video, audio, or image files can be easily incorporated. Of course, individual item types can be developed.

And the preview feature, the user has at any time the current state of processing at a glance. The appearance of individual Web-based training”(WBT) can be designed individually colored or supplemented with pictures and additional information. Comfortable evaluation functions give a quick overview of the current status of learning teachers as learners. And finally a rights and roles system provides for the allocation of access rights to individuals or groups. With this variety of possibilities and its User and usability benchmarks iPrendo in the field of learning applications and online tests. Press contact: Roland large Holtforth literature test Adalbert Street 5 10999 Berlin Tel.

Study of the FELTEN group: majority still inadequate conditions to the analysis of the performance values of the boardrooms of the manufacturing companies expect a controlling of production processes in increasing measure, but this not the necessary conditions according to a survey of the FELTEN group mostly still exist. Often lacking in particular methodological procedures and technical support, also the performance measurement systems are often inadequate. “Although the production in the past is not entirely come out without a controlling, it was however neither systematically nor consistently and with depth of possible today”, explains Werner Felten, Managing Director of the FELTEN group. A control function was more based on the previous selective approaches, while controlling production represents an analysis and control instrument according to today’s understanding to the optimization of production conditions. It derives from methods, which have already established themselves in the business processes.” So it is not surprising also that in more and more Company management a meaningful and effective production management expected. In almost every third case this requirement already exists, 19 percent of the over 200 production managers surveyed must deal only for a short time with this topic.

Another group of 22 percent but already senses that it is brought to them. However, the necessary conditions are only rarely, to perform a systematic controlling of the production. Not once every fifth manufacturing company is fully capable to do so, the others can realize this requirement only with different restrictions or not at all. Especially lacking in three out of five cases in technical assistance and analysis methods, to measure and evaluate for optimization measures the performance of the production. Similar to often lack an adequate performance measurement system. Half of the respondents but also admits that in the production management has not yet sufficient controlling powers exist, partially also the benefit of controlling production is doubted and it lacks its acceptance among employees.

In addition, 40 percent of the production manager lead that they would have staff resources for controlling tasks enough. In this point, Felten but sees a significant miscalculation. Modern total productive management solutions automatically detect all the production process data and generate automatically individually defined reports, therefore a production management generates no significant additional cost,”he stressed. Because the idea of TPM is precisely to determine the cost-effectiveness of production and to make it possible, targeted to exploit resources and optimize machines and systems. The early identification and elimination of production errors include to increase overall productivity.”