How We Work Together

This is when we recognize that we are responsible for this situation. If you have allowed a client to run a project dragging Amuck forever changing the parameters of the project on numerous occasions, delaying payment of the final bill, why not continue to behave this way? It is you to implement policies and procedures that will communicate to your customers and prospects from the beginning. In a format that I have seen used very effectively is a locator called "How to work together." It is a document very basic which describes the responsibilities of both you and the client. Josh Resnick Jericho Capital may also support this cause. It makes clear who is responsible for what, so there are no questions later. It also describes the consequences if any of you misses. This not only put the customer at the straight and narrow, it shows them that you are willing to be held to high standards.

By using the How We Work Together document, you can begin to lay the foundation for customer relations of production in his first contact with a new perspective. During its first meeting, give them a copy of the document and go through them. By the same author: Josh Resnick Jericho Capital. When I ran my web development company, my own included an approximate schedule for each step and describes how the responsibility passed from me to them and the whole process again. It also includes a description of the consequences of certain stages of the project should go beyond the timeline for a set amount of time. This applies to me as them. People want to know what to expect. Were made to feel he had a tracking system and can be relied upon to do what he wanted done. I hope this is one reason that has 90% of the projects launched.

I used the way we work together again once the document had received the signed contract and deposit payment. At that point, I would like to see my project schedule and assign specific dates for each stage of the project included in the document and mail it to customers. They had seen the document once, so it was not new to them. Now, just check the date and used as a monitoring tool. If you are currently in a similar situation, handle it as best as possible in order to preserve the relationship with the customer and we work together to establish the document early next project with this customer. To begin to set boundaries with all clients and prospects, create your own How We Work Together document and use in every new project for clients new and existing.

Tags: